When used by healthcare personnel or police, this system would identify and provide essential information about the patient and decrease medical errors, which in turn would increase Turkish citizens’ satisfaction with healthcare. Therefore, we have developed a patient identification system that could be integrated into the developing Turkish healthcare system. However, much work remains to be done to improve their satisfaction with healthcare (Camgöz-Akdag and Zineldin 2010 Yasar 2011 Kacak et al. 2002).Īccording to a report by the Organization for Economic Cooperation and Development (OECD), Turkish citizens’ level of satisfaction is increasing (Ada et al. To reinforce the MoH’s position in healthcare service provision, the Public Health Institution has been created (World Health Organization 2006 Savas et al. The restructuring efforts strive to empower the MoH’s management function and improve its health system policy development, planning, supervision, monitoring and evaluation. As part of the health reforms, legal changes have been made within the Ministry of Health (MoH), such as restructuring and reorganization of its units and affiliates. The Turkish government is now putting the second phase of this program into action to enhance governance, efficiency, and quality in the health sector. The Health Transformation Program reform platform, with its motto of “People First,” has been a major contributor to this successful improvement. In recent years, Turkish citizens’ level of health has clearly increased. To analyze the QR Code Identity Tag system’s usability, the participants completed the System Usability Scale questionnaire after using the system. In Istanbul, we tested the self-designed system with 174 participants. The design of this system allows authorized personnel (e.g., paramedics, firefighters, or police) to access more detailed patient information than the average smartphone user: emergency service professionals are authorized to access patient medical histories to improve the accuracy of medical treatment. These QR code bracelets link to the QR Code Identity website, where detailed information is stored a smartphone or standalone QR code scanner can be used to scan the code. Patients must always possess the QR Code Identity bracelets within hospital grounds. Every member of the medical system is assigned a unique QR Code Tag to facilitate medical identification alerts, the QR Code Identity Tag can be worn as a bracelet or necklace or carried as an ID card. This system provides QR code-based medical identification alerts and an in-hospital patient identification system. For this study, we designed a QR Code Identity Tag system to integrate into the Turkish healthcare system.
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